These Terms of Service (“Terms”) govern your access to and use of the Instant Website website at instantwebsite.com and the Instant Website mobile app (together, the “Services”), operated by Instant Website (“Instant,” “we,” “us,” or “our”). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Instant lets you build and run websites with an AI assistant that can greet your visitors, answer questions, and capture leads and form submissions on your behalf. The mobile app lets you manage your sites, view analytics, receive notifications, review visitor conversations, and reply to visitors directly, including taking over a conversation from the AI assistant.

You must provide accurate information when creating an account and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use. You must be at least 13 years old, and old enough to form a binding contract, to use the Services.

We have zero tolerance for objectionable content or abusive behavior. You agree not to use the Services to create, publish, transmit, or facilitate any content or activity that:

• Is unlawful, fraudulent, deceptive, or infringes anyone’s rights;
• Is harassing, threatening, hateful, defamatory, obscene, or sexually exploitative, or that depicts or promotes violence;
• Contains malware, or attempts to gain unauthorized access to the Services or to any system or data;
• Sends spam or unsolicited messages, or harvests others’ data;
• Interferes with, disrupts, or places an unreasonable load on the Services.

We may remove content and suspend or terminate accounts that violate these Terms. We reserve the right to review reported content and to remove objectionable content and eject abusive users, though we are not obligated to monitor content.

You retain ownership of the content you create with the Services, including your websites and the materials you upload (“Your Content”). You grant us a worldwide, non-exclusive license to host, store, reproduce, and display Your Content solely to operate and provide the Services. You are responsible for Your Content and for ensuring you have the rights necessary to use it.

As a site owner, you are also responsible for content submitted by your visitors through your sites (such as chat messages and form submissions), and for handling that information in compliance with applicable law.

The Services use artificial intelligence to generate responses to your visitors. AI output may be inaccurate or incomplete and should not be relied upon as professional advice. You are responsible for reviewing and, where appropriate, taking over conversations handled by the AI assistant on your behalf.

Certain features require payment. Fees, billing cycles, and what is included are described at the time of purchase. Paid plans renew automatically unless canceled before the renewal date. Except where required by law, payments are non-refundable. If you purchase through the App Store, billing is handled by Apple and subject to Apple’s terms.

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Services or other users. Upon termination, your right to use the Services ends, and we may delete Your Content in accordance with our data retention practices.

The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, Instant and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us in the twelve months before the claim arose.

If you download the app from the Apple App Store, you acknowledge that these Terms are between you and Instant only, not Apple, and that Apple is not responsible for the app or its content. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the app must also comply with the Apple Media Services Terms and Conditions.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us at edwar@hidevmobile.com or through our contact page.